Job Description

**Primary City/State:** Tucson, Arizona **Department Name:** Admin-Hosp **Work Shift:** Day **Job Category:** Clinical Care Banner Health believes leadership matters. We value and celebrate **equity and inclusion** demonstrated through a rich culture of trust and belonging, with our leaders at the forefront of health care transformation. We are **One Team** committed to the future of Banner Health as a high reliability organization, with excellence and safety in healthcare delivery. The **Associate CMO for Banner University Medical Center South Campus** is a proven Physician Leadership track record with the ability as an established leader to effectively partner with various leaders and medical staff focusing on professional quality, throughput, hospital operations, medical staff issues. Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package. Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center's Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program. POSITION SUMMARY This position has responsibility for providing leadership, direction, and administration of medical management, as well as the integration, coordination, and improvement of clinical care and patient safety for designated healthcare operations. This position is an essential leadership role responsible for guiding the development and implementation of medical policies, practices, and clinical programs. This position, along with its team members, is responsible for driving, supporting and modeling a service-oriented culture focused on employee engagement, quality, patient safety, service excellence, fiscal responsibility, and the overall patient experience. Serves as a member of the facility. leadership team for designated healthcare operations, building and supporting effective collegial relationships with applicable internal and external constituents and stakeholders and ensuring optimal operating effectiveness and strategic positioning. CORE FUNCTIONS 1. Promotes concepts and practice of quality improvement. Establishes and maintains effective working relationships with physician and provider stakeholders. Participates in review of qualifications, credentials, performance, and professional competence and character of physician and provider stakeholders. May participate in medical staff professional review process and physician recruitment. 2. Collaborates with leadership to model, establish, monitor and improve aggregate clinical outcomes. Actively participates in or leads care management activities to improve patient safety, provide patient-centered, appropriate and timely care, reduce inappropriate variation, implement evidence-based standards, enhance efficiency and throughput, and evaluate innovative clinical methods and opportunities. Works with other leaders to assess and improve the professional practice of independent, contracted, and employed medical providers. 3. Participates in coordination of patient and family disclosure of untoward events. Participates in patient grievance process as needed. 4. Provides leadership, supervision, guidance and development for staff, articulating and demonstrating an expectation for continuous quality improvement, as well as continually supporting and exhibiting company values and service standards. Identifies and provides growth opportunities for staff. 5. Collaborates with leadership to strategize and drive process improvements focused on innovative care delivery and/or operational models designed to improve clinical services, outcomes, patient throughput, and patient safety. Promotes a patient-centered, healing environment. Promotes the use and implementation of technology in the workplace in order to streamline operations, facilitate communications, and optimize work processes. 6. Ensures and fosters a high level of collaboration within a highly matrixed team environment in order to coordinate activities, review work, exchange information, and resolve problems. Champions, models, and promotes service excellence philosophies and behaviors at the facility and regional levels to enhance the overall patient experience. 7. Functions as an integral member of the operations and leadership teams, serving in an advisory capacity to applicable staff. In collaboration with leadership team members, directs and provides oversight regarding the strategic development, implementation, and maintenance of strong, comprehensive clinical and/or operational services and programs that meet system-wide organizational growth initiatives and the needs of patient populations in the community. Fosters the development and implementation of workforce initiatives effectively. Leads and influences change at the facility and regional levels. 8. Along with other leadership members, promotes financial stewardship and clinical excellence for the facility in both operational and capital acquisition processes, as needed. Allocates financial, information, and human capital for improvement activities, ensuring the efficient delivery of cost effective services to patients, physicians, and hospital departments. Establishes performance measures, assesses and evaluates operations, and works within leadership and department management to assure efficient and effective delivery of services. 9. This position has overall responsibility for the quality and appropriateness of care provided in assigned facility and/or campus. Serves as liaison among facilities, medical staff, medical leadership, external organizations, and contracted payor organizations. Responsible for coordinating services with executive leadership, internal legal counsel, executives, and other staff. This position has constant contact with staff members, frequent contact with other medical center division and department heads, and with medical staff. Customers of this position are both internal and external, including leadership, staff, medical staff, regulatory agencies, and the community. MINIMUM QUALIFICATIONS Medical Doctorate or Doctor of Osteopathy Degree required with appropriate Board Certification or qualification and level of expertise typically gained through five years of experience in clinical practice. Must be eligible for or hold a current State license to practice medicine and be eligible for medical staff privileges. Three years of medical staff leadership experience also required. Prior experience in the role of a Medical Director or CMO for a large multi-specialty group practice, physician practice management organization, hospital/hospital system, health plan, or an MCO (preferably with a physician group practice component) or Disease Management Organization preferred. Experience with hospital organized medical staff, managed care organizations, and continuous quality improvement activities preferred. Proven experience and track record of predicting the futuristic relevancy and applicability of innovative industry trends, both technological and programmatic. Proven track record leading physician groups, including group facilitation, leadership development, team-building, performance management, and driving cultural change. Experience working with physicians to strategize and develop measurable improvements the quality of clinical care and patient satisfaction. Proven experience implementing a continuous improvement culture. Experience implementing and maintaining a patient-centered, healing culture. Proven track record of partnering with medical staff to achieve desired facility-specific and organizational outcomes. Knowledge of modern national trends in hospital technology, quality and patient safety. Knowledge of health care reform, population health management, and ACO trends and developments. Skilled in effectively handling multiple conflicting assignments, demands, and priorities with great attention to detail; coaching and developing direct reports and/or other employees by providing open and honest feedback that results in enhanced performance outcomes; establishing, pursuing, and monitoring appropriate process and outcome measures for key initiatives utilizing a systems perspective; evaluating the processes by which clinical care and patient services are delivered, identifying areas for of opportunity, setting standards for outcomes, developing appropriate systems to monitor outcomes, and overseeing the implementation of process improvements; quickly assessing and assimilating industry trends in order to act quickly and appropriately to changing environmental factors; influencing others and translating strategies into actions; motivating physicians and building teams; influencing physician behaviors; partnering and problem solving with physicians and administrative leaders within multiple clinical areas and among members of the medical staff; navigating a highly-matrixed organizational structure with skill and efficiency; analyzing complex financial/statistical data; maintaining a high level of organization with strong attention to detail in order to respond quickly to varying situations. Excellent human relations, organizational and communication skills are essential. Leadership style and characteristics necessary to effectively perform in this role include: strong work ethic; results-oriented; persuasive; motivational; able to make rational decisions in difficult situations; inspirational; honorable; confident; systems-thinker; innovative; life-long learner; courageous; high-energy; integrity; collaborator; ability to work with teams; good listening; nonvolatile; values multiple disciplines; and passionate about continuously improving and providing high quality care and service excellence to patients, families, employees and physicians. PREFERRED QUALIFICATIONS Depending upon assignment, may prefer experience within a multi-unit hospital system. **EEO Statement:** EEO/Female/Minority/Disability/Veterans ( Our organization supports a drug-free work environment. **Privacy Policy:** Privacy Policy ( EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment. Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

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Full time, Shift work,

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