Job Description

CarDon is a family-owned senior-living company with more than 20 communities in the Midwest. We offer independent and assisted living, rehabilitation, skilled nursing and memory support. We’re rapidly growing, offer a wide variety of career paths, and reward bright ideas and hard work . Work for the best and join the Heart of the CarDon family of care.

The Weekend Receptionist at Hamilton Trace plays a crucial role in ensuring smooth operations during the weekend. This position is responsible for creating a welcoming environment for visitors and residents alike, serving as the first point of contact for inquiries and assistance. The receptionist will manage multi-line phone systems, handle administrative tasks, and maintain an organized front desk area. By effectively communicating with staff and guests, the receptionist contributes to a positive experience for everyone who enters the facility. Ultimately, this role is vital in upholding the reputation of Hamilton Trace as a friendly and professional establishment.

Job Responsibilities

• Greet and assist visitors and residents in a friendly and professional manner.
• Manage incoming calls on a multi-line phone system, directing calls to the appropriate personnel.
• Perform general administrative duties, including filing, data entry, and maintaining office supplies.
• Operate office equipment such as copy machines and printers to support daily operations.
• Ensure the front desk area is tidy and organized, creating a welcoming atmosphere.

Minimum Qualifications

• High school diploma or equivalent.
• Proven experience in a receptionist or administrative role.
• Strong verbal and written communication skills.

Preferred Qualifications

• Experience in a healthcare or residential setting.
• Familiarity with office software and equipment.
• Ability to handle multiple tasks and prioritize effectively.

Skills

The required skills of multi-line phone management and phone etiquette are essential for handling a high volume of calls while providing excellent customer service. Receptionist duties involve a variety of tasks that require strong organizational skills and attention to detail, ensuring that all administrative functions are performed efficiently. General administrative skills are utilized daily to support the overall operations of Hamilton Trace, including data entry and maintaining records. Proficiency with office equipment, such as copy machines, is necessary for completing tasks that support the staff and residents. Together, these skills contribute to a seamless and professional front desk experience.

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